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  • Shawn 10:19 pm on September 14, 2011 Permalink  

    Nerding out on responsive design – part 1 

    For the past two months I’ve been relearning my craft. Building an experience that uses multiple canvases and watching in awe as our strategy & development team turned the corner from complicated to simple. Seeing content unlock itself from its previous constraints was as fulfilling as it was challenging. Two months of gut checking and over-collaborating. It reminded me that done is better than perfect.

    Responsive design is a web design technique for developing digital experiences that respond by detecting screen width and delivering an optimized design for the user’s device, whether it’s a Droid, iPad or a 40″ TV. While it’s not a silver bullet, it does provide a strategic platform for creating the best possible experience for the end user. As consumers engage with the web via multiple devices and platforms the need for brands to make their communications empathetic to whatever device the consumer is using becomes more important than ever.

    responsive design

    Below is a pullquote from one of the founders of this technique, Ethan Marcotte:

    Fluid grids, flexible images, and media queries are the three technical ingredients for responsive web design, but it also requires a different way of thinking. Rather than quarantining our content into disparate, device-specific experiences, we can use media queries to progressively enhance our work within different viewing contexts. That’s not to say there isn’t a business case for separate sites geared toward specific devices; for example, if the user goals for your mobile site are more limited in scope than its desktop equivalent, then serving different content to each might be the best approach.
    But that kind of design thinking doesn’t need to be our default. Now more than ever, we’re designing work meant to be viewed along a gradient of different experiences. Responsive web design offers us a way forward, finally allowing us to “design for the ebb and flow of things.”

    From this technique C+F has built a new functionality that solves for one of the biggest issues surrounding responsive design, which is the content capability for each device. Responsive design as it is usually practiced today uses flexible images to scale to mobile and tablet viewing, while this is better than pinching and zooming your way around a desktop-focused site, it doesn’t take into account that bandwidth speed varies widely depending on context. 3G and 4G download speeds apply constraints to the user experience. Waiting for content to download that was initially prepared to be viewed at a larger resolution and higher bandwidth isn’t optimal. A more empathetic solution is to create and deliver content and images that are optimized for the capability of the device. C+F does this by using a responsive content management system which essentially stores one large base image and creates smaller optimized images on the fly for multiple devices. This has two huge benefits—it creates easy and efficient site management for the brand, and creates an empathetic experience for the end consumer.

    C+F sees this technique as a great new tool in our belt for creating optimal user experiences in a world that’s increasingly mobile, social, and on demand. Learn more about our experience design approach and drop us a line if you’d like to nerd out on an upcoming project.

     
  • Shawn 10:36 pm on November 22, 2010 Permalink  

    “I got an app for that, holmes” 

    While enjoying one of my guilty pleasures, Sons of Anarchy on FX, I heard the above line and it seemed like a good lead-in to this post. There’s been a lot of debate lately about mobile sites vs native apps. No surprise that Apple has done a majority of the heavy lifting when it comes to driving what can be expected in the mobile experience—and it’s a given that they played a major role in the acceleration of this marketplace.

    But today there more options than ever in the smartphone market, and watching adoption of Android OS surpass the iPhone so quickly is proof that there will continue to be a growing abundance of competitors in the marketplace. From Palm, Windows 7, and RIM phones to the introduction of new tablets, we’ll be guaranteed a hardware/platform rush in the future. Each running their own “app store” with their own development specs and few shared technologies.

    This is one of the first things I discuss with my clients when developing a communications strategy involving the mobile space. Native applications have their obvious benefits, and are many times the right direction to go. Examples are:

    • Gaming and experiences that require the accelerometer or camera*
    • Doesn’t require an internet connection
    • Needs complex animations
    • Needs “app store” placement
    • Needs to cache more information than a web-based solution could

    More often than not, I suggest they take a step back and ask themselves where and how does their brand fit into their consumer’s pocket. Will it find itself competing with a plethora of brand agnostic solutions? Does it make the benefit of their brand easier for the customer to realize?

    Most importantly I ask, “and then what?”

    You’ve set out to create a brand experience that will go wherever your customer goes, but what will motivate them to use it after that first download or visit?

    Many times we end up talking about developing a mobile web solution, creating a platform that can flex and scale to fit all the smartphone / tablet solutions. Where you can write once to be read anywhere. One that you can quickly refine and add functionality to keep consumers using the product, one that you can measure and use to refine future strategies. One that will allow you to cost effectively optimize how that brand of yours will fit into your consumer’s pocket. One that will inform the jump to a more robust “native app” platform when it’s ready to be realized. And that is a crucial step as your placement within the app stores will be determined on user rankings and download volume. It’ll help you win the popularity contest that is the app marketplace. And if your product or communications will exist in physical form, then we’ll probably discuss how QR codes paired with mobile web technology can do amazing things for your brand.

    But first I’ll ask – do we need an app for that, holmes?

    * Android 2.2 and HTML 5 mobile features

     
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